Contact Kiviora

Need help with a product, compatibility, payment, delivery, an existing order or activation? Contact Kiviora directly using the details below or the contact form on this page.

Customer support

Email: support@kiviora.com
Phone: +48 514 300 979
Support hours: Monday-Saturday, 09:00 AM-09:00 PM CET

We typically respond to email and contact-form enquiries within 24 hours. For questions about an existing order, please include your order number whenever possible.

Before placing an order

If you are uncertain about a product's platform, region, product type, activation requirements or compatibility, please contact us before purchasing. We can help you verify the information shown on the relevant product page.

Order and delivery issues

If you have not received your digital product, first check your Spam, Junk, Promotions and other filtered email folders.

If your order is still missing, or if a delivered product is invalid, non-working, incorrect or otherwise does not conform to your order, contact us with your order number and a description of the issue. Where relevant, you may also include an activation error message or screenshot.

Information about cancellations, withdrawal rights and refunds is available in our Refund Policy.

Business information

Kiviora.com is an independent online store operated by:

Marta Zamojska
Gen. Andersa 22
08-450 Łaskarzew, Poland
VAT UE: PL8262225537
REGON: 540143342

More information about the business is available on our About Us page.